Last year in February I bought a house. You can just barely see my door handle in this photo but behind this tree is my "little place" - as my grandfather calls it.
I love having my own house because it feels like it's this sanctuary I can completely claim. It's one place I know I can go to for solace and retreat. The only thing that could make my place better is having a condo management company that actually cares!!!
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| Marquis of Skyview Ranch Townhouse Calgary |
Last month I e-mailed in a concern I had regarding the exterior of my property and the damage which has occurred. I attached four or more photographs of the side of my house, including the pathway between and the next unit's exterior as well (both are in awful condition).
The bark mulch laid along the side of our properties has blown all over, making the black mesh/netting material underneath come loose. With weather changes and forecast thunderstorms throughout the summer months I just knew the longer this went unattended, the more damage that would result. To summarize the response I received,
'thanks for letting us know, this was addressed in the walkaround and we are waiting for quotes.' That was last month.
Again this month I reached out to the condo management company to say I haven't heard from anyone regarding the exterior of my property; my concern raised a month prior. It seems they thought they had me at bay with a vague response but since I don't have anything better to do than pay for the house I purchased last year, they would have to hear from me again.
As a 20-something homeowner who has saved everything she can to afford a $300,000+ townhome in BOOMING Calgary, Alberta, I don't have time for lazy property management companies. The last condo management was so awful that I had to call them - three days after a snowfall - to ask where the snow removal company was. Thankfully, within 30 minutes I heard the sound of blow-packs coming from behind my house. You can see then how it made sense for us to get a new management company in there.
Since May 1 of this year we've had a new company managing the properties of Marquis of Skyview Ranch in Calgary. They do OK. I heard the lawnmower only once this summer but hey - at least they came. This morning I received an e-mail saying they have the quotes for repair but are awaiting "approval" to begin the work. I can understand awaiting approval if there are no concerns raised, but when a resident has issues and has been waiting longer than a month for resolution? Then it's hard to say a management company cares about who is living in the properties they manage.
I may not be very old but I am old enough to purchase and pay for a house.
If I did not pay the fees required of me there would be consequences, yes?
If there was an issue with my property, such as the roof falling apart, it would be MY responsibility to advise the property management company, yes?
IF the property management company valued others like me, who diligently pay their fees and maintain and abide by the rules and regulations set out by said management company, wouldn't you think they'd resolve resident concerns?
My guess is they know very well how to build a bank account but not a clue how to build relationships.
Question: How do we find out how good property management companies are at holding up their end of the bargain?
Before enrolling in a post-secondary course, students are known to visit ratemyprofessor.com to see if the prof is worth taking the course for. I'd like to have something like this for condo management companies where residents can post experiences they have had to deal with or issues they have needed help resolving. Before purchasing my townhouse I could have used this kind of thing.
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