The other day I was visiting with my two best friends in the whole wide world (a.k.a my maternal grandparents) and we were talking about how tough it can be to have your own company.
15 years ago my grandmother sold her Hair Salon. She was operating and working at the shop for 15 years and so it was thirty years ago that she opened up. I wasn't born then.
On Fridays I would get picked up from school by my grandpa who drove a tow truck. Man was he the coolest (still is!).
He'd let me sit on the back of the truck and play around with the levers after showing me which one does what. I loved spending time with him and he knew it. Usually we would go to the shop to check up on the girls (a.k.a. my mother and grandma & staff) who would be working away either applying colour or chopping and texturizing.
Sometimes Grandpa would get me popcorn chicken from KFC.
But we wouldn't buy a drink because he had "a fridge" on the back of his truck where he kept pops.
When you have your own company it's not really separate from your life; in a way it's really everything. This is what my Grandma tells me after explaining to her that I've begun the process of starting a business. She tells me it's not easy and, people don't appreciate you the way you think they will.
Of course I know she's right but at the same time: nothing in life is easy (she's been telling me this for years).
"I had six girls working for me and most of them were good, you know but some...some were just awful."
My Grandma employed my Mother from the minute she turned 14 I think. My Mom couldn't really help manage because the other girls became jealous and started calling favouritism on my Gram.
"We hired this one girl who started taking product home so she could do her friends and clients there. She would act like I didn't know what was going on but I knew." she says.
It's hard to feel whole when you're being taken advantage of.
When I hear the story of giving up the business I feel for my Grandma - the lady who offered her daughter a business and was turned down. She had to deal with the personal AND working lives of women; employees messing up, asking for advances or just plain stealing. A lady who worked for her once ended up stealing her entire wallet from her purse in the back. They had lockers then but didn't feel it necessary to incorporate locks; it was a small business with at most six people working. "All it takes is one," she tells me, "and your company no longer feels whole."
And after standing and working for fifteen years my Grandmother sold the salon and retired. She was 51.
I knew I wanted to work from a young age.
Those after-school trips to the salon allowed me to experience a working environment, and I loved it. Being right there to answer the telephone and book appointments seemed like the greatest thing.
This was our salon and I was working! But I was seven, my Mom was newly 30 and wanted something different. She understood how easily people can choose to take advantage. That, and the fact that working alongside a bunch of PMS-ing women was not favourable. We can't expect things and not be disappointed, that's just how it works. The less expectations we have, the better chance of avoiding that disappointment. No, it's not easy to have a successful business; nothing ever is.
It takes a serious amount of work and time and trial and error too.
It takes a whole lot.
My Grandpa used to keep cans of pop on the back of the tow truck, just behind where his seat was. They weren't in a lunchpail or cooler or "fridge" but it was, his fridge just the same.
"They stay cold because they outside," he used to tell me.
When you have your own company it's what you do.
You make it work.
